IN THIS SECTION:


Convention Registration Policies


Registration and Payment Methods


Please read all instructions and policies carefully before registering for the TESOL 2013 International Convention & English Language Expo. By completing registration for the convention, you consent to abide by the policies outlined below. Any questions about policies should be addressed to the TESOL Central Office at conventions@tesol.org.

TESOL accepts VISA, MasterCard, and American Express.

Register online and use your credit card.

Register by fax: Fax your registration form with credit card payment to TESOL 2013 at 866.614.5463 (USA and Canada) or +1 514.228.3151 (international).

Register by mail: Send your form with check or credit card payment to
    TESOL 2013 Registration Services
    c/o Showcare Event Solutions
    1200 G Street NW, Suite 800
    Washington, DC 20005-6705 USA

Because of potential errors in credit card transcription, TESOL does not offer registration by phone.

Any issues pertaining to the current status of membership must be resolved before you can register for the convention. For example, if your membership requires any type of verification, that verification must be received and the membership status updated before convention registration is possible.

Questions about registration? E-mail Showcare Event Solutions at
TESOL@Showcare.com or call customer service at 866.999.3032 (USA and Canada) or +1 514.228.3074 (international), Monday–Friday, 8:30 am–8 pm ET*.

Important: After registering online or faxing your form to Showcare Event Solutions, please do not mail your form. Doing so may delay processing of your registration.

Register early and save!


Registration opens on 4 September 2012. The earlier you register, the more you can save!

Early Registration: If your registration is submitted or postmarked by 11:59 pm ET on 1 February 2013, you will receive the maximum discount. (click here to convert to your local time)

Advance Registration: If your registration is sent from 2 February 2013–1 March 2013 (11:59 pm ET) you will receive the still discounted advance registration rate. (click here to convert to your local time)

On-site Registration: All registrations received after 1 March 2013 will be subject to the higher on-site rate and may be subject to processing delays.
    
If you are not able to submit your paper form by 1 March, please plan to register on-site at the Dallas Convention Center beginning Tuesday, 19 March 2013 at 3 pm CT. Mailed and faxed registrations received by Showcare Event Solutions after 15 March 2013 will not be processed. Do not fax or mail your form directly to the TESOL Central Office because this may cause processing delays.

There is no deadline for online registration. You may register online through 23 March 2013. All other registration dates and rates above apply.

Other Ways to Save!


Membership: Save US$215 on your convention registration by joining TESOL. Join TESOL, receive all the great benefits of being a TESOL member—and save on your convention registration.

Second Attendee Discount: Register a second person from your institution by 1 February, and receive an additional discount on the second registration.

Group Discounts: Institutions or districts can save US$45 on each registration by registering five or more attendees at the same time. All registrations included in the group must be sent in at the same time, and must be received by 1 March.

Purchase Orders


Purchase orders will be accepted if postmarked by 1 February 2013. All purchase orders will be invoiced within 1 week of receipt; full payment must be received by 15 March.
Note: The convention registrar will send an invoice to the issuer of purchase orders; however, it is the attendee’s responsibility to make sure institution purchase orders have been paid. Purchase orders must be paid in full before registration credentials can be issued.

Purchase orders will only be accepted from an institution and must accompany the registration form. Each purchase order must contain the following information:
•    Name of each attendee
•    Amount due for each attendee
•    Total amount due for purchase order
•    Separate completed registration form for each attendee listed on the purchase order
•    Payment for any ticketed event(s) not covered by purchase order but marked on registration form

Purchase orders will be returned unprocessed for any of the following reasons:
•    Postmarked after the 1 February 2013 deadline
•    Not accompanied by a separate registration form for each attendee listed on the purchase order
•    Amount of purchase order does not match amount on registration form(s)
•    Purchase order tender amount is not totaled in U.S. dollars

IMPORTANT NOTICE: Absolutely no purchase orders will be accepted after 1 February 2013. Purchase orders will not be accepted on-site as a form of payment.

The original purchase order and registration form for each attendee must be mailed to the convention registrar:

TESOL 2013 Registration Services
c/o Showcare Event Solutions
1200 G Street NW, Suite 800
Washington, DC 20005-6705 USA

Confirmation


Registration confirmations will be issued within 2–3 business days of receipt of your registration. Attendees who provide valid e-mail addresses will receive their confirmation via e-mail. If no e-mail address is provided, confirmation will be sent via fax or regular mail. If you do not receive confirmation, please contact Showcare Event Solutions via phone at 866.999.3032 (USA and Canada) or +1 514.228.3074 (international), or e-mail at TESOL@Showcare.com. Please do not contact the TESOL Central Office to confirm your registration. TESOL Central Office does not manage the registration files.
Important: Please place TESOL@Showcare.com on your “safe” list to ensure receipt of e-mails.

Cancellations and Refunds


Requests for refunds of registration fees must be received, in writing, by 15 February 2013. A US$50 processing fee will be deducted from the registration fees paid. Pre- and Postconvention Institutes, Educational Site Visits, Breakfast With TESOL’s Best, K–12 Dream Day, Doctoral Student Forum, Graduate Student Forum and Leadership Management Certificate Program fees are not refundable. Refund requests received after the 15 February 2013 deadline will not be honored. Please allow approximately 4–6 weeks after the convention to receive refund checks and two billing cycles for credits to appear on credit card statements. Membership dues will only be refunded if specifically requested.

No refunds are issued on-site. Requests for refunds should be sent to:

TESOL 2013 Registration Services
c/o Showcare Event Solutions
1200 G Street NW, Suite 800
Washington, DC 20005-6705 USA