Book Ordering Policies for Distributors and Bookstores
Fulfillment Manager and Contact: Kelly Poe, firstname.lastname@example.org
Toll-Free: +1 888.891.0041 (North America only, Eastern time 9 am–5 pm)
Local Phone: +1 240.646.7037 Fax: +1 240.396.5631
Mail: TESOL, P.O. Box 111, Annapolis Junction, MD 20701 USA
Pricing on TESOL Titles
Mixed TESOL Titles: OK
1–4 books: 20% off list price (nonmember price)
5–49 books: 40% off list price (nonmember price)
50+ books: 50% off list price (nonmember price)
New distributors must pay in advance on the first order.
All current distributor payments are due within 30 days of invoice.
Shipping and Handling
Distributor may provide TESOL with its USPS or FEDEX account in lieu of being assessed shipping fees. If the distributor does not provide USPS or FEDEX info, then the following shipping fees will be assessed.
Use the following Shipping Table to calculate shipping costs. Add shipping to subtotal.
Amount of Order
Rest of World
US$50.00 to US$99.99
US$100.00 to US$299.99
A US$5.00 handling charge is added to all orders.
Contact for questions about the shipping fees: email@example.com
A US$35.00 rush fee will be applied to orders requiring a 24-hour turnaround. To be sent out the same day, the order must be received by 1pm (Eastern time). Any orders received after 1pm (Eastern time) will be sent out the next business day.
No returns are accepted for Bargain Bookshelf titles.
Undamaged, resalable books can be returned to TESOL for up to 1 year from the date of the invoice. Distributor is responsible for payment of return shipping fees. TESOL issues a refund check once the salable books are received. Unacceptable or unauthorized returns are shipped back at the customer’s expense. The bookstore/distributor is responsible for payment of return shipping fees to TESOL.
TESOL charges a 10% restocking fee on all returns received after one year from the date of the invoice.
Please return to
9050 Junction Drive
Annapolis Junction, MD 20701
Damaged books must be reported within 60 days for paid pick-up by TESOL. Please contact firstname.lastname@example.org for shipping information for returning damaged books.