For Distributors and Bookstores

Book Ordering Policies for Distributors and Bookstores

Ordering Options

Fulfillment Manager and Contact:  Kelly Poe, kpoe@brightkey.net
Toll-Free:  +1 888.891.0041 (North America only, Eastern time 9 am–5 pm)
Order Online
E-Mail:  tesolpubs@brightkey.net
Local Phone: +1 240.646.7037 Fax:  +1 240.396.5631
Mail:  TESOL, P.O. Box 111, Annapolis Junction, MD  20701 USA

Pricing on TESOL Titles

Mixed TESOL Titles: OK
1–4 books:     20% off list price (nonmember price)
5–49 books:   40% off list price (nonmember price)
50+ books:    50% off list price (nonmember price)

Payment Terms

New distributors must pay in advance on the first order.
All current distributor payments are due within 30 days of invoice.

Shipping and Handling

Distributor may provide TESOL with its USPS or FEDEX account in lieu of being assessed shipping fees. If the distributor does not provide USPS or FEDEX info, then the following shipping fees will be assessed.

Use the following Shipping Table to calculate shipping costs. Add shipping to subtotal.  

Number of Items
(Not including eBooks)

US and Canada

All other Countries

Up to 5

No Charge

25% of order total (not
including eBooks)

6 to 10

10% of order total (not including eBooks)

30% of order total (not including eBooks)

11 or more

13% of order total (not including eBooks)

30% of order total (not including eBooks)

A US$5.00 handling charge is added to all orders.

Contact for questions about the shipping fees: tesolpubs@brightkey.net

Rush Fee

A US$35.00 rush fee will be applied to orders requiring a 24-hour turnaround.  To be sent out the same day, the order must be received by 1pm (Eastern time).  Any orders received after 1pm (Eastern time) will be sent out the next business day.

Returns

No returns are accepted for Bargain Bookshelf titles.

Undamaged, resalable books can be returned to TESOL for up to 1 year from the date of the invoice. Distributor is responsible for payment of return shipping fees. TESOL issues a refund check once the salable books are received.  Unacceptable or unauthorized returns are shipped back at the customer’s expense.  The bookstore/distributor is responsible for payment of return shipping fees to TESOL.

TESOL charges a 10% restocking fee on all returns received after one year from the date of the invoice.

Please return to

TESOL Publications
9050 Junction Drive
Annapolis Junction, MD  20701

Damaged books must be reported within 60 days for paid pick-up by TESOL.  Please contact tesolpubs@brightkey.net for shipping information for returning damaged books.