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TESOL Staff Office Information & Directory

TESOL International Association has a dedicated staff of 23 professionals who work at the TESOL office in Old Town Alexandria, Virginia. The TESOL office is open Monday-Friday, 9 am-5 pm ET, except major U.S. holidays. To contact individual staff members, please see the TESOL Staff Directory below. 

To contact TESOL Board Members, please visit the TESOL Board Members page.

For more information about TESOL International Association, please visit the About TESOL page.

TESOL Staff Office

Website Help

Please contact the TESOL Help Desk and someone will get back to you as soon as possible.

Mailing Address

1925 Ballenger Avenue, Suite 550
Alexandria, Virginia 22314-6820 USA


Main:  +1 703.836.0774
Fax: +1 703.836.7864 or 6447
Customer service, including membership and publications (Toll Free in U.S.): 888.891.0041     
Outside the US: +1 240.646.7037


General information:
Customer service:

International Visitors ​​at the TESOL Office

TESOL welcomes international visitors to its office in Alexandria, Virginia. For more information, please visit the International Visitors Information page.


The office is located in the Old Town area of Alexandria, Virginia, and is easily accessible from major highways and public transportation.

Staff Directory

To reach a staff member by telephone, dial the main phone line, +1 703.836.0774 or direct dial 703.518.2XXX where XXX is the staff person's 3-digit extension. Each extension includes a voicemail box. 

To reach staff via email, click on the staff member's name in the directory below.

Executive Office

The Executive Director's office manages the TESOL office and staff in Alexandria, VA. and  provides support to the Board of Directors.
Christopher Powers
Executive Director
Rita Buckner
Executive Assistant
Rodney Brown
Office Services Administrator

Conference Services

Conference Services books appropriate facilities for all TESOL events and schedules sessions and manages the TESOL Annual Convention & English Language Expo. Staff can help with questions about future bookings, affiliate conventions, volunteering, or participating in future conventions.
Lisa Dyson, CMP
Director of Conference Services
Rodney Brown
Conference Services Coordinator
Convention Services
Convention Exhibits
Job MarketPlace, Recruiter Info

Finance & Administration

This department administers TESOL's budget, provides financial information to the Board of Directors and membership, and processes payments for membership, products, and events.
Jim Trope
Director of Finance
Pat Harris  
Sr. Accountant


Marketing & Member Services

This department will respond to your questions regarding membership in TESOL and related benefits. Additionally, they market all TESOL programs and services, oversee the TESOL awards program, the Master’s and Doctoral Research Forums, and handle all external communications.
Meghan Moran
Marketing Manager
Nancy Flores
Membership Coordinator

Alana Natke
Marketing Coordinator
Awards Program  
General Information  
Membership Services  
Career Development  
TESOL Connections
For Advertisers

Professional Learning & Research

Our department goals include making available quality professional development and learning to English language teachers worldwide, providing a variety of digital and face-to-face professional development opportunities to meet the needs of an international audience, and supporting all professional learning with current publications and sound academic research.

TESOL Professional Learning provides English language teaching professionals with the knowledge, tools, and resources necessary to enhance their expertise and practice. TESOL delivers this high quality professional development to members and nonmembers of the association through online and in-person ​events, workshop, and presentations. Events are planned and designed with the support from TESOL’s Professional Development Council (PDC), a group of experts in the field of teaching English to speakers of other languages worldwide.

TESOL Research is dedicated to advancing the field of English language teaching and classroom practice. Led by the Research Professional Council, TESOL offers a suite of research resources, opportunities for conducting research, and avenues to connect research to practice. Whether it’s through the most recent Research Agenda or a call for ​research proposals, TESOL is at the forefront of ELT research worldwide.​ 
Heidi Faust
Director of Professional Learning & Research 
Srisucha McCabe
Professional Development Manager
Michelle Kim
Professional Learning Coordinator

Professional Learning
TESOL Resource Center
TESOL Core Certificate Program
TESOL Certificate: Advanced Practitioner  

Public Policy & Communications

This department is responsible for researching, monitoring, and analyzing policy and professional issues and communicating TESOL's positions on these issues to stakeholders in the association and the field of English language teaching. The department also proposes strategies for establishing mission-related relationships with government agencies, the media, national associations including TESOL affiliates, and other organizations. The department manages TESOL standards, information technology, and the TESOL website as well.
John Segota, MPS, CAE
Associate Executive Director 
Valerie Novick
Professional Relations Manager
Jaime Mattos
Information Technology Manager
David Cutler
Policy and Communications ​Manager
Advocacy Issues
Press Inquiries  
TESOL Standards  

Publishing & Product Development

The department oversees all publishing activities, including TESOL books, journals, and newsletters. The department also develops and monitors new products to meet the needs of TESOL members and others in the field of English language teaching.
Myrna Jacobs, CAE
Director of Publishing and Product Development
Kari Dalton
Publishing Assistant
Publication Orders
TESOL Connections
TESOL Quarterly
TESOL Journal

Directions to the TESOL Staff Office

TESOL's office is located minutes from DC's Reagan National Airport and Capitol Hill. It is also a 10-minute walk from the King Street–Old Town Metro Station.

Driving from Reagan National Airport

  • Take the George Washington Parkway south toward Alexandria
  • As you enter Alexandria, the parkway becomes North Washington Street. (After crossing King Street, North Washington Street becomes South Washington Street)
  • After crossing King Street, follow South Washington Street for 2 blocks
  • Turn right on Duke Street. Go 0.8 miles
  • Turn left on John Carlyle Street. Follow John Carlyle Street through one roundabout (circle)
  • Turn right on Ballenger Avenue 
TESOL's office is located in the red brick building on the right side of the street. TESOL is in Suite 550 on the fifth floor, accessible from the lobby entrance on Ballenger Avenue.

Parking: The parking garage for the building is also on the right, immediately past a storefront with an orange awning. Guest parking is available for a fee. Take the office elevator to the 5th floor. There is very limited metered street parking in the area.

Using the Metro

Take the blue or yellow metro line to the King Street–Old Town Metro Station. The TESOL office is located approximately half a mile from the station, which is about a 10-minute walk. Taxis are also readily available.
  • After exiting the King Street–Old Town metro station, take an immediate right and walk along the sidewalk to the pedestrian tunnel under Duke Street. The tunnel exits on Dulany Street.
  • Continue on Dulany Street for two blocks.
  • Turn left on Ballenger Avenue.
  • Pass the parking garage on your left and enter at 1925 Ballenger Avenue main lobby.
  • Take the office elevator to 5th floor. The TESOL office is to your left, in Suite 550.