Fixing the Plane While Flying- Piloting ELPs through Changing Conditions
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Fixing the Plane While Flying: Piloting ELPs through Changing Conditions


Tuesday, ​31 March ​2020, ​1-4 pm

Who Should Attend?

Intensive English program faculty, staff, administrators (program administration)

Workshop Description

Are you finding that your program’s systems and practices that previously worked like well-oiled machines are failing?

Today’s reality in international education requires post-secondary English language programs to be more entrepreneurial than ever before.   As traditional long-term intensive program enrollments decline, short-term and specialized programs are rising and adding stress to our administrative abilities as we  adapt to ever-changing demands.  Additionally, many programs are relying on student cohorts from partners and agents who often have unique admission or programmatic requirements that further stress existing systems. 

This interactive workshop will provide an opportunity for participants to discuss issues they are encountering as they strive to maintain or increase enrollment.


  • Keeping track of multiple lead generators
  • Juggling multiple visa types in your enrollment system
  • Cohort-style enrollments – how to share unique information about cohorts
  • Student services – meeting the demands of multiple cohorts, multiple needs, and nonstop orientation
  • Academics in the age of specialized curriculum building
  • Keeping entire administrative team well-informed during times of constant change

Key objectives:

  • Share current issues in program administration with colleagues
  • Identify common issues and discuss strategies for overcoming them
  • Learn about ways that some programs have successfully transformed their administrative systems 
  • Network with peers to develop long-term support systems ​


  • Alan Broomhead, Showa Institute-Boston, Jamaica Plain, Massachusetts, USA
  • Cheryl Delk-Le Good, EnglishUSA (moderator), Marietta, Georgia, USA
  • Jackie McCafferty, Temple University, Philadelphia, Pennsylvania, USA
  • Jennifer Phillips, WESLI, Madison, Wisconsin, USA

Registration Fees


Early: 3 Feb

Advance: ​2 Mar

After ​​2 Mar

​Registration fee




You do not have to register for the full TESOL convention to attend ​​this workshop, but you do have to register for ​​it through the convention registration form.​


If you have questions about ​this ​workshop, please contact TESOL Conference Services.