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The TESOL Staff Is Here to Help

The TESOL office is open Monday-Friday, 9:00 am-5:00 pm ET, except major U.S. holidays.

How May We Assist You?

Phone and Staff Contact

Customer service, including membership (Toll Free in U.S.): 888.891.0041

Outside the U.S.: +1 703.518.2501

To view a list of staff and their contact information, TESOL members may log in.

Website Help

Please contact the TESOL Help Desk and someone will get back to you as soon as possible. 


Customer service for TESOL Press orders: 800.888.4741 or email.


Visiting the TESOL Office

TESOL is located at 1925 Ballenger Avenue, Suite 550 Alexandria, Virginia 22314-6820 USA

This is also our mailing address. 

TESOL's office is located minutes from DC's Reagan National Airport and Capitol Hill.

Driving from Reagan National Airport

  • Take the George Washington Parkway south toward Alexandria.
  • As you enter Alexandria, the parkway becomes North. Washington Street. (After crossing King Street, North Washington Street becomes South Washington Street).
  • After crossing King Street, follow South Washington Street for 2 blocks.
  • Turn right on Duke Street. Go 0.8 miles.
  • Turn left on John Carlyle Street. Follow John Carlyle Street. through one roundabout (circle).
  • Turn right on Ballenger Avenue .

TESOL's office is located in the red brick building on the right side of the street. TESOL is in Suite 550 on the fifth floor, accessible from the lobby entrance on Ballenger Avenue. 


The parking garage for the building is also on the right, immediately past a storefront with an orange awning. Guest parking is available for a fee. Take the office elevator to the 5th floor. There is very limited metered street parking in the area.

It is also a 10-minute walk from the King Street–Old Town Metro Station.

Take the blue or yellow metro line to the King Street–Old Town Metro Station. The TESOL office is located approximately half a mile from the station, which is about a 10-minute walk. Taxis are also readily available.

  • After exiting the King Street–Old Town metro station, take an immediate right and walk along the sidewalk to the pedestrian tunnel under Duke Street. The tunnel exits on Dulany Street.
  • Continue on Dulany Street for two blocks.
  • Turn left on Ballenger Avenue.
  • Pass the parking garage on your left and enter at 1925 Ballenger Avenue main lobby.
  • Take the office elevator to 5th floor. The TESOL office is to your left, in Suite 550.


TESOL welcomes visits by international groups to its office in Alexandria, Virginia.


TESOL International Visitor Requests

TESOL accepts in-person and virtual visitor requests. Due to COVID-19, we encourage in-person visitors to wear masks in the TESOL office. Thirty days notice is requested for all visits and preferred dates/times cannot be guaranteed until confirmation is sent from TESOL.

Please note that a visit typically lasts between 45-60 minutes and takes place between 9:00 am - 5:00 pm Eastern Time.

If you are interested in a presentation about TESOL from our staff, please complete the form.

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